Togo RV Adds Service-Center Locator in Latest App Update
December 23, 2020
As originally reported by RVbusiness.com
Togo RV has taken a significant step in helping RV owners get their RVs serviced quickly with the addition of a comprehensive service-center locator in its latest app update.
Officials with Togo RV, part of the Togo Group that operates as an independent subsidiary of THOR Industries Inc., told RVBusiness that the new feature allows app users to find nearby service centers and mobile service providers using a simple map interface.
“Our goal is to provide Togo users free and easy access to quality service providers, regardless of where they are or where they’re headed,” said Rob Cochran, head of service for the Togo Group. “Initially, we want every available service option for a consumer and allow our app users to easily call or email the provider.”
The app displays nearby service centers and mobile technicians in separate categories to allow RVers to choose the best solution for their needs.
Togo assembled a team to canvas independent dealers, service centers and mobile technicians to create detailed service provider information for Togo RV app users.
In addition, service providers can use the Togo RV website to update their information and ensure their location details and service offerings are accurately marketed to Togo RV users. The service provider can claim a listing or update their information here: www.togorv.com/service-provider
The Togo RV app was first launched in 2018 as a way for RVers to organize and simplify RV ownership. Vice President of Marketing and Communications Steven Hileman described it as “transforming time lost managing an RV into time spent enjoying your RV.”
“We want RV owners to spend more time around the campfire with less worry about service and maintenance,” he added.
The app offers campground suggestions, activities and points of interest based on the user’s location, along with a cadre of tools like maintenance reminders and checklists for arrival, departure, packing and other repetitive tasks.
The new service-center locator is one in a growing list of functionality features Togo is introducing. Recently, the company launched a limited beta-test for a smart-phone, RV-Safe Point-to-Point GPS. The navigation considers weight limits of bridges, low overhead clearances, grades of terrain, and propane restrictions to give turn-by-turn directions specific to the owner’s RV, Togo claims.